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How vipsattamatka Handles Your Personal Data

At vipsattamatka, we take your privacy seriously and want you to understand exactly what data we collect, why we collect it, and how we keep it safe.

Data Collected Only As NeededUPI & Paytm Transaction PrivacyYour Right to Request DeletionNo Third-Party Sale of Your DataIndia-Specific Jurisdiction Framing
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REACH OUR PRIVACY TEAM

Contact Us About Your Data Rights

If you have questions about how your data is processed, want to request a copy of your records, or need to raise a data concern, our privacy team is reachable through the channels below. We aim to respond to all privacy-related queries within 72 hours of receipt.

Team online

Email Privacy Desk

Send your data requests or privacy concerns to our dedicated privacy email. Include your registered account details so we can locate and verify your records before responding within 72 hours.

Live Chat Support

Open the live chat widget from any page on vipsattamatka.co to speak with a support agent about your data. Chat is available daily and agents can escalate privacy queries to the relevant team immediately.

Help Centre Ticket

Submit a formal privacy ticket through our Help Centre for documented requests such as data deletion or account-history exports. Tickets are tracked end-to-end and you receive written confirmation at every stage.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Your Rights

We have put specific technical and organisational measures in place to protect your personal data at every stage — from the moment you enter your details at account creation to the time…

Data We Collect at Account Level

We collect your name, email address, phone number and date of birth at registration. Payment identifiers linked to UPI, Paytm or PhonePe are stored in encrypted form and are never visible in plain text to our support staff.

Cookie Policy and Consent

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any time; essential cookies required for account security cannot be disabled.

How We Secure Your Account

Accounts are protected by password hashing, optional two-factor authentication, and session timeout controls. Any login from an unrecognised device triggers an additional verification step sent to your registered phone number.

Data Retention Periods

Account data is retained for as long as your account remains active and for a defined period after closure as required by applicable Indian regulations. Payment transaction logs are kept for the period mandated by financial compliance rules.

Who Can Access Your Data

Access to your personal data internally is restricted to authorised roles — account operations, payment verification, and compliance. No marketing team or external advertiser receives identifiable personal data from your account.

Requesting Changes or Deletion

You may request a copy of all personal data we hold, ask us to correct inaccurate records, or request account deletion by contacting our privacy desk. We will confirm receipt and complete verified requests within the timeframe required by applicable law.

Frequently Asked Questions About Your Privacy

These questions cover the data rights and privacy concerns we hear most often from account holders in India. If your question is not answered here, reach out to our privacy team directly through any of the contact channels listed above.

We collect your name, email address, mobile number, date of birth, and payment identifiers such as your UPI handle or linked Paytm number. We collect only what is needed to operate your account securely and process transactions.

Yes. Payment identifiers tied to UPI, PhonePe, and Paytm are stored using encryption and are never exposed in readable form to staff handling general support queries. Only our payment-verification team accesses transaction logs, and only when required.

We do not sell, lease, or share your personal data with third-party advertisers or data brokers. Data shared with payment processors like Paytm is limited to what those processors need to complete your transaction.

After account closure, we retain data for the period required under applicable Indian regulations and financial compliance rules. Once that retention period ends, personal data is deleted or anonymised in line with our internal data lifecycle policy.

Yes. Submit a data-access request through our Help Centre ticket system or email our privacy desk with your registered account details. We will verify your identity and provide a copy of your data within the timeframe required by law.

Contact our privacy desk by email or through a Help Centre ticket, clearly stating that you are requesting data deletion. We will confirm receipt, verify your identity, and complete the deletion after checking any legal retention obligations that may apply.

This policy applies to all accounts accessing our platform where local law permits. If local regulations in your specific state or region affect data processing or access eligibility, the applicable local law will govern your situation alongside this policy.

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